Frequently Asked Questions!

How are Moo Elixir products formulated & produced?

At Moo Elixir, we prioritize both quality and safety. Our products are not made in someone’s kitchen, but rather in a state-of-the-art, American lab that meets the highest standards of hygiene and precision. Skincare made in a kitchen can introduce impurities, making it unsanitary and prone to inconsistencies. In contrast, we ensure that each Moo Elixir product is crafted with meticulous care, so you can trust that every bottle contains the same, high-quality formula, batch after batch. Our advanced lab processes guarantee that you receive a consistent, effective, and safe product—because your skin deserves nothing less. We took tallow skincare and ran with it, but we didn’t follow the crowd. Instead, we’ve perfected the formula for a luxurious, sustainable approach to nourishing your skin—one that’s as safe and effective as it is groundbreaking.

Why are there more than two or three ingredients in your products?

We believe that skincare should go beyond just one star ingredient. While tallow is the foundation of our products, we carefully select additional high-quality, nutrient-dense ingredients to enhance its absorption and overall efficacy. Certain ingredients, such as olive-based emollients, not only complement tallow’s healing properties, but also aid in its absorption, allowing your skin to fully benefit from its rich nutrients. These complementary ingredients make our tallow-based skincare even more powerful, ensuring that your skin receives the nourishment, hydration, and protection it needs to thrive. We didn’t just want to create ordinary tallow-based skincare—we wanted to craft a line of products that maximizes the potential of tallow while addressing a variety of skin needs, so you get the most out of every bottle. 

What are emollients? 

The addition of emollients, such as olive-derived emollients, are key to ensuring that our tallow-based skincare products work to their fullest potential. These emollients act as carriers, helping to drive tallow and other potent ingredients deep into the skin, where they can have the most impact. When just tallow 

sits on the skin, the beneficial ingredients struggle to penetrate the surface. Without emollients, it’s much harder for your skin to absorb the nourishment it needs. 

By using emollients, we’re able to increase the absorption of tallow, ensuring that your skin receives all the hydrating, anti-aging, and healing benefits it offers. If emollients weren’t included in our products, the ingredients would have less of an effect, and you wouldn't experience the full advantages of our carefully 

crafted formulas. So, not only do these emollients keep your skin hydrated and soft, but they also help make our products even more effective by helping the powerful ingredients reach their target. 

Why does Moo Elixir use tallow? 

Tallow is an incredibly effective and natural ingredient for skin care because its fatty acid profile closely matches the oils naturally produced by human skin. This unique compatibility allows tallow to be deeply absorbed, providing intense hydration and nourishment for all skin types. Rich in essential vitamins A, D, E, and K2, tallow works to repair, protect, and revitalize the skin, making it an ideal choice for those seeking healthy, glowing skin. 

Tallow’s remarkable benefits include: 

Enhanced Moisture Retention: Tallow helps lock in moisture, keeping skin hydrated and supple throughout the day. 

Healing and Restorative Properties: Its rich composition supports the skin’s natural healing process, promoting smoother, more youthful skin. 

Anti-Aging Effects: The vitamins and fatty acids in tallow support collagen production, reducing the appearance of fine lines and wrinkles, and helping to combat signs of aging. 

What sets Moo Elixir apart is our commitment to using tallow as a cornerstone of our skincare products. We choose tallow because it’s not only highly effective, but also incredibly gentle on the skin. Our formulations provide maximum results without relying on synthetic chemicals, ensuring your skin receives the best natural care. 

By choosing tallow-based skincare, you're embracing an ingredient that has been trusted for centuries for its proven ability to nourish, heal, and protect the skin, providing long-lasting benefits and optimal results. 

Where is your tallow sourced?

We’re committed to sustainability and ethical sourcing in every step of our process. That’s why we source our tallow from ethically raised, grass-fed, grass-finished cows from small, responsible farms in the USA. By using tallow, a by-product of the meat industry, we follow a nose-to-tail philosophy, ensuring that every part of the animal is utilized and nothing goes to waste. 

This philosophy honors the animal by using its by-products to create nourishing skincare products, aligning with our values of sustainability and environmental responsibility. We believe in making the most out of every resource, contributing to a more conscious and holistic approach to both our skincare and the planet. 

Is Moo Elixir suitable for all skin types? 

Yes! Moo Elixir products are designed to be gentle and effective for all skin types, including dry, oily, sensitive, and combination skin. Whether you’re dealing with acne, aging concerns, or general skin maintenance, our products work with your skin’s natural processes to promote balance, hydration, and overall skin health. 

Do your products contain any synthetic fragrances or harmful chemicals? 

We are committed to providing you with pure, effective skincare that’s free from synthetic fragrances, parabens, phthalates, and harmful chemicals. We believe in the power of nature, which is why we use only naturally derived ingredients in every product. 

Our fragrances come straight from the source—no artificial additives, just pure, natural ingredients. We use Tonka bean and Almond as our main sources of fragrance, delivering a subtle, rich, and comforting scent that enhances your skincare experience without any synthetic fillers. 

By using natural fragrances, Moo Elixir ensures that your skincare routine is not only safe but also gentle on your skin. No harmful chemicals, just the goodness of nature to help you feel confident, radiant, and healthy every day. 

What is the shelf life of Moo Elixir products? 

The shelf life of our products is 18-24 months, depending on the product. We recommend storing our products in a cool, dry place away from direct sunlight to maintain its potency. Because we avoid synthetic additives, it’s best to use the product within this time frame for the best results. 

Can you use The Body Butter on your face? 

While the Moo Elixir Body Butter is safe for most skin types and highly effective for deep hydration on the body, we generally recommend using it on the body due to its rich texture and ingredients like coconut oil. Coconut oil is known for its intense moisturizing properties, but it is comedogenic, meaning it can clog pores and potentially lead to breakouts when used on the face. 

For facial use, we suggest our Hydrating Facial Cream, which is specially formulated for the more delicate skin on the face, providing gentle, yet effective hydration without the risk of clogged pores. 

Why would I want to use an oil cleanser if my face is oily?

It may sound counterintuitive, but oil cleansers are actually great for oily skin! In fact, they can help balance oil production, leaving your skin refreshed and nourished. Here's why: Oil helps to dissolve and remove excess oil, dirt, and makeup without stripping the skin of its natural moisture. When you use a traditional cleanser that dries your skin out, your skin may overcompensate by producing even more oil, which can make your face feel oilier and lead to breakouts. 

Our Oil Cleanser is formulated to mimic your skin's perfect pH levels, maintaining its natural balance. Instead of drying your skin, it hydrates and nourishes, leaving it clean and refreshed. By cleansing without disrupting the skin's natural oils, our oil cleanser ensures that your skin stays balanced and healthy. It's the gentle solution that actually helps to regulate oil production rather than increase it! 

How can I contact you if I have more questions or need help with my order? 

You can reach us through email support@mooelixir.com. We’re always happy to assist with any questions or concerns you may have regarding your order or our products. Our customer service team is ready to help with product recommendations, order inquiries, or anything else you may need. 

Do Moo Elixir products help with acne? 

Yes, our products can be helpful for acne-prone skin. Our Niacinamide Serum, for instance, is great for reducing inflammation and regulating sebum production. The Oil Cleanser also works to gently cleanse without irritating or drying out the skin. Tallow-based products are naturally anti-inflammatory, and the natural ingredients in our line support skin health, reducing acne flare-ups while promoting overall skin balance. 

How often should I use each product in my skincare routine? 

We recommend the following general routine: 

Oil Cleanser: Use morning and night to cleanse your face. 

Toner: Apply after cleansing, once or twice daily. 

Serums (Vitamin C or Niacinamide): Use each once a day.

AM: Vitamin C serum

PM: Niacinamide serum

Hydrating Facial Cream: Apply morning and night as your moisturizer. 

Body Butter: Apply as needed, ideally after a shower or when skin feels dry. Consistency is key! Be sure to allow each product to absorb fully before applying the next for the best results. 

What if my product arrived damaged or is defective? 

If your product arrives damaged or defective, please reach out to us immediately at support@mooelixir.com. We’ll work with you to resolve the issue by providing a replacement or refund. Your satisfaction is our top priority, and we want to ensure your experience with Moo Elixir is nothing short of excellent. 

How is Moo Elixir involved in sustainability and environmental practices?

Sustainability is incredibly important to us. We use eco-friendly packaging whenever possible, and our tallow is ethically sourced from grass-fed, grass-finished cows free to roam the world and aid in our ecosystem. By choosing Moo Elixir, you’re supporting a brand that cares about both your skin and the planet.